Shipping policy
At KIF, we are committed to delivering your essentials quickly, safely, and responsibly.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a confirmation email with tracking information once your order has been dispatched.
During promotional or launch periods, processing times may be slightly extended.
Shipping Origins
Orders from the United States, United Kingdom, and European Union will be shipped from our regional warehouses in:
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Chicago, USA
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London, United Kingdom
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Ireland (EU hub)
This allows us to reduce delivery times and minimize customs delays.
Estimated Delivery Times
Delivery times are estimates and begin once your order has been dispatched.
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US: 5–11 business days
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UK: 4–8 business days
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EU: 4–11 business days
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CA: 4–11 business days
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AUS & NZ: 4–11 business days
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Middle East: 4–11 business days
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MX, ZA, IL: 4–11 business days
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HK, TW, SG, MY, TH, KR, PH, CN: 4–10 business days
Please note that delivery times may vary due to customs processing, local carrier delays, or peak seasons.
International Shipping
We proudly ship worldwide.
If your destination country is not listed above, please email us at info@getkif.com for a custom shipping quote.
Customs duties, VAT, or import taxes (if applicable) are the responsibility of the customer unless otherwise stated at checkout.
Tracking Your Order
Once shipped, you will receive a tracking link via email.
Please allow up to 24–48 hours for tracking information to update.
Returns & Refunds
For information regarding returns and refunds, please see our policy here.